terms and conditions

Terms and Conditions

Here are our terms and conditions. Please note the Cancellation Fee applies only to Taskers operating in India. Please contact us if you have any other questions.

User Agreement: www.7tasker.com

7tasker operates an online platform allowing Users to connect through the 7tasker Platform with other Users who provide Services.

Please read these terms and all Policies including the Community Guidelines and Privacy Policy carefully before using the 7tasker Platform. These Policies are incorporated into this Agreement by reference.

All defined terms in this Agreement have the meaning given to them in the 7tasker Glossary.

1. SCOPE OF 7TASKER SERVICES

Basic Principles

1.1 7tasker provides the 7tasker Platform to enable Posters to publish Posted Tasks.
1.2 Taskers may make an Offer in response to a Posted Task. Some parts of Offer details may be made publicly available, including to internet users who are not Users.
1.3 A Poster may revoke or modify a Posted Task at any time before he/she accepts an Offer. 7tasker reserves the right to cancel all Offers on a Posted Task made prior to the modification.
1.4 If a Poster accepts an Offer on the 7tasker Platform, the Posted Task is assigned to that particular Tasker. At this point, a Task Contract is created between the Tasker and the Poster.
1.5 Upon creation of a Task Contract, the Poster must pay the Agreed Price for the Posted Task into the Payment Account.
1.6 Upon creation of the Task Contract, 7tasker has rendered 7tasker Services and the Connection Fee is due and payable.
1.7 Once the Task Contract is created, the Tasker and Poster may vary the Task Contract on the 7tasker Platform. The Poster and Tasker are strongly encouraged to use 7tasker’s private messaging system to amend or vary the Task Contract (including the Agreed Price) or to otherwise communicate.
1.8 Once the Services are complete, both the Poster and the Tasker must provide notice of that on the 7tasker Platform.
1.9 Following confirmation by both the Tasker and the Poster that the Posted Task has been completed, or if 7tasker is satisfied the Services have been completed, the Tasker Service Fee will be payable and the Tasker Funds will be released by 7tasker from the Payment Account to the Tasker.
1.10 After the Task Contract is completed, the parties are encouraged to review and provide feedback of the Services on the 7tasker Platform.

Tasker Listing

1.11 7tasker may also provide a Tasker Listing feature enabling Taskers to publish Offers for Services.
1.12 7tasker may publish Tasker Listings from time to time in its absolute discretion.
1.13 A Poster may request to book a Tasker Listing by clicking on the Request Booking button and completing the booking request. The Tasker may then make an offer to perform the Task. When using Tasker Listing, a Task Contract is created when the Poster accepts the offer made by the Tasker and the Task is assigned to that Tasker.
1.14 A Tasker may revoke or modify its Tasker Listing at any time before a Poster accepts a Tasker’s offer.

2. 7TASKER'S ROLE AND OBLIGATIONS

2.1 7tasker provides the 7tasker Service in consideration for the Connection Fee and the Tasker Service Fee
2.2 7tasker only permits individuals over 18 years of age to become Users.
2.3 Users must be natural persons, but can specify within their account description that they represent a business entity.
2.4 In its absolute discretion, 7tasker may refuse to allow any person to become a User or cancel or suspend or modify any existing account including if 7tasker reasonably forms the view that a User’s conduct (including a breach of this Agreement) is detrimental to the operation of the 7tasker Platform.
2.5 No charges apply in respect of the following actions on the 7tasker Platform:

(a) Registering and creating an account;

(b) Creating a Posted Task;

2.6 7tasker accepts no liability for any aspect of the Poster and Tasker interaction, including but not limited to the description, performance or delivery of Services.
2.7 7tasker is not responsible for, and does not warrant the truth or accuracy of any aspect of any information provided by Users, including, but not limited to, the ability of Taskers to perform tasks or supply items, or the honesty or accuracy of any information provided by Posters or the Posters’ ability to pay for the Services requested.
2.8 Except for liability in relation to any Non-excludable Condition, the 7tasker Service is provided on an “as is” basis, and without any warranty or condition, express or implied. To the extent permitted by law, we and our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
2.9 7tasker has no obligation to any User to assist or involve itself in any dispute between Users, although may do so to improve the User experience.
2.10 You understand and agree that:

(a) 7tasker does not undertake any investigation in relation to any Tasker or third party service provider before they become a User, including criminal checks, verification of qualification or license held, or any character or other checks of the suitability of a Tasker or third party service provider to perform any task which they may claim to be able to provide on the platform;

(b) You are solely responsible for conducting any appropriate background checks and obtaining references, licenses, certifications, or proof of insurance prior to engaging a Tasker to perform services;

(c). You are solely responsible for making your own evaluations, decisions and assessments about choosing a Tasker; and

(d). Assume all risks and you agree to expressly release, indemnify and hold harmless 7tasker from any and all loss, liability, injury, death, damage, or costs arising or in any way related to the services.

3. USER OBLIGATIONS

3.1 You will at all times:

(a) comply with this Agreement (including all Policies) and all applicable laws and regulations;

(b) only post accurate information on the 7tasker Platform;

(c) ensure that You are aware of any laws that apply to You as a Poster or Tasker, or in relation to Your use of the 7tasker Platform.

3.2 You agree that any content (whether provided by 7tasker, a User or a third party) on the 7tasker Platform may not be used on third party sites or for other business purposes without 7tasker’s prior written permission.
3.3 You must not use the 7tasker Platform for any illegal or immoral purpose.
3.4 You must maintain control of Your 7tasker account at all times. This includes not allowing others to use Your account, or by transferring or selling Your account or any of its content to another person.
3.5 You grant 7tasker an unrestricted, worldwide, royalty-free licence to use, reproduce, modify and adapt any content and information posted on the 7tasker Platform for the purpose of publishing material on the 7tasker Platform and as otherwise may be required to provide the 7tasker Service, for the general promotion of the 7tasker Service, and as permitted by this Agreement.
3.6 You agree that any information posted on the 7tasker Platform must not, in any way whatsoever, be potentially or actually harmful to 7tasker or any other person. Harm includes, but is not limited to, economic loss that will or may be suffered by 7tasker.
3.7 Without limiting any provision of this Agreement, any information You supply to 7tasker or publish in an Offer or a Posted Task (including as part of an Offer) must be up to date and kept up to date and must not:

(a) be false, inaccurate or misleading or deceptive;

(b) be fraudulent or involve the sale of counterfeit or stolen items;

(c) infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or intellectual property rights, rights of publicity, confidentiality or privacy;

(d) violate any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export and import control, consumer protection, unfair competition, criminal law, antidiscrimination and trade practices/fair trading laws);

(e) be defamatory, libellous, threatening or harassing;

(f) be obscene or contain any material that, in 7tasker’s sole and absolute discretion, is in any way inappropriate or unlawful, including, but not limited to obscene, inappropriate or unlawful images; or

(g) contain any malicious code, data or set of instructions that intentionally or unintentionally causes harm or subverts the intended function of any 7tasker Platform, including, but not limited to viruses, trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, modify, delete, detrimentally interfere with, surreptitiously intercept, access without authority or expropriate any system, data or Personal Information.

3.8 The 7tasker Platform may from time to time engage location-based or map-based functionality. The 7tasker Platform may display the location of Posters and Taskers to persons browsing the 7tasker Platform. A User should never disclose personal details such as the Poster’s full name, street number, phone number or email address in a Posted Task or in any other public communication on the 7tasker Platform.
3.9 If You are a Tasker, You must have the right, licence or all other necessary skills (as applicable) to provide the relevant Services contracted under a Task Contract and the right to work in the jurisdiction where the Services are performed. You must comply with tax and regulatory obligations in relation to any payment (including Tasker Funds) received under a Task Contract.
3.10 You must not, when supplying Services, charge a Poster any fees on top of the Tasker Funds. However, the parties to a Task Contract may agree to amend the Agreed Price through the 7tasker Platform.
3.11 You must not request payments outside of the 7tasker Platform from the Poster for the Services except to the extent permitted by clause 3.12 and only if the 7tasker Platform does not facilitate the reimbursement via the Payment Account of costs considered in clause 3.12.
3.12 If a Tasker agrees to pay some costs of completing the Services (such as equipment to complete the Services), the Tasker is solely responsible for obtaining any reimbursement from the Poster. Correspondence in respect of agreeing to these additional costs should be carried out on the 7tasker Platform. 7tasker advises Taskers not to agree to incur costs in advance of receiving the payment for these costs, unless the Tasker is confident the Poster will reimburse the costs promptly.
3.13 For the proper operation of the 7tasker Platform (including insurance, proper pricing and compliance with Policies), the Tasker must ensure that, provided the Customer provides its prior written consent to the subcontracting of any part of the performance of the Task Contract to a third party, then that third party must also be a registered User of the 7tasker Platform.
3.14 If 7tasker determines at its sole discretion that You have breached any obligation under this clause 3 or that You have breached one or more Task Contracts, it reserves the rights to remove any content, Posted Task or Offer You have submitted to the 7tasker Service or cancel or suspend Your account and/or any Task Contracts.

4. FEES

4.1 A Connection Fee is payable to 7tasker in respect of bookings made on the Platform. When a Customer accepts a Tasker’s offer, the Task is assigned to that Tasker and a Task Contract is formed between the two parties. At this time the Customer will be charged the Agreed Price plus the Connection Fee as consideration for the Poster’s use of the 7tasker Services.
4.2 Separate to the Connection Fee charged to the Poster, a Tasker is charged a Tasker Service Fee as consideration for the Tasker’s use of the 7tasker Services.
4.3 At such time that the Customer releases the Task Payment to the Tasker, the Tasker Service Fee (will be deducted from the Task Payment) and the Connection Fee (separately paid by the Customer) will be retained by 7tasker.
4.4 The Connection Fee and the Tasker Service Fee are GST inclusive(or equivalent tax on supplies, including VAT).
4.5 Subject to clause 5, all Fees payable to 7tasker are non-cancellable and non-refundable, save for Your rights under any Non-Excludable Conditions.
4.6 If 7tasker introduces a new service on the 7tasker Platform, the Fees applying to that service will be payable from the launch of the service.
4.7 7tasker reserves the right to amend the amount of any Fees (including the Connection Fee and Tasker Service Fee) from time to time and any changes will be updated on 7tasker’s website.

5. PAYMENTS, REFUNDS AND CANCELLATIONS

5.1 If the Task Contract is cancelled for any reason (by a Poster, a Tasker or under this Agreement) prior to the commencement of the Task Contract, then if 7tasker is reasonably satisfied that the Agreed Price (and if applicable, the Connection Fee) should be returned to the Poster then those amounts (as applicable) will be refunded to the Poster as 7tasker Credits and a Cancellation Fee will be due to 7tasker by the User who the cancellation of the Task Contract is attributable to under clause 5.7 or 5.8.
5.2 If the Poster is responsible for the cancellation of the Task Contract (see clause 5.8), the Connection Fee will be retained by 7tasker.
5.3 If the Tasker is responsible for the cancellation of the Task Contract (see clause 5.7), 7tasker will deduct the Cancellation Fee from the Tasker’s next payout request (or from multiple payout requests, until the Cancellation Fee is fully paid see below).
5.4 Cancellation Fees deducted from Tasker payout requests are capped at a maximum of 50% of the total payout request (so may require deductions across multiple payout requests).
5.5 Upon request by the relevant Customer submitted to 7tasker Support, 7tasker may refund the Agreed Price (and Connection Fee, as applicable) to the Poster’s original payment method.
5.6 Any amount returned by 7tasker to a Poster on behalf of a Tasker under clause 5.1 will be a debt owed by the Tasker to 7tasker and may be offset by 7tasker against any other payments owed at any time to the Tasker.
5.7 Any outstanding Cancellation Fee owed by a User under clause 5.1 will be a debt owed by that User to 7tasker and may also be offset by 7tasker against any other payments owed at any time to the User.
5.8 Cancellation of a Task Contract will be attributable to the Tasker where:

(a) the Poster and the Tasker mutually agree to cancel the Task Contract; or

(b) following reasonable but unsuccessful attempts by a Poster to contact a Tasker to perform the Task Contract, the Task Contract is cancelled by the Poster; or

(d) a Task Contract is cancelled in accordance with clause 3.14 as a result of the Tasker’s actions or breach.

5.9 A Cancellation of a Task Contract will be attributable to a Poster where:

(a) the Poster cancels the Task Contract (other than in accordance with clause 5.8(b); or

(b) a Task Contract is cancelled in accordance with clause 3.14 as a result of the Poster’s actions or breach.

5.10 If the parties agree to any additional cancellation fee payable under the Task Contract, it is the responsibility of the party aggrieved to claim any amount owed directly from the other.
5.11 7tasker may take up to 5-7 business days to process the return of the Agreed Price (less the Cancellation Fee, if applicable) to the Poster as 7tasker Credits or to process (following a request from a Poster) a refund to the Poster’s original payment method.
5.12 If, for any reason, the Tasker Funds cannot be transferred or otherwise made to the Tasker or returned to the Poster (as the case may be) or no claim is otherwise made for the Tasker Funds, the Tasker Funds will remain in the Payment Account until paid or otherwise for up to three months from the date the Poster initially paid the Agreed Price into the Payment Account.
5.13 Following the 3 months referred to in clause 5.112, and provided there is still no dispute in respect of the Tasker Funds, the Tasker Funds will be credited to the Poster as 7tasker Credits.
5.14 If the Task Contract is cancelled and a User who is party to the Task Contract can show that work under a Task Contract was commenced, then the amount of the Agreed Price to be returned to the Poster will be conditional upon the mediation and dispute process in clause 18. However, the Cancellation Fee will always be due in accordance with clause 5.1.
5.15 7tasker may suspend a User Account in its sole discretion for repeated Cancellations.

6. 7TASKER CREDITS

6.1 7tasker Credits:

(a) can be used by the credited User to pay for any new Services via the 7tasker Platform;

(b) are not refundable or redeemable for cash other than where the Poster has submitted a request for the return of 7tasker Credits to their original payment method;

(d) that were issued;

- - prior to 1 December 2023, these continue to remain valid for 12 months; or
  - on and from 1 December 2023, are valid 18 months, from the date on which those particular 7tasker Credits are applied to a User’s account, the date of issue or purchase or any expiry date applied by 7tasker (conditional upon any contrary specific jurisdictional legislative requirements);

(e) acquired other than under this Agreement, may also be conditional on compliance with additional, or different, terms and conditions, as specified in relation to 7tasker Credits, such as a restriction on when the 7tasker Credits is redeemable (for example only for a User’s first Task Contract), specify a minimum Services value, or specify a maximum credit or discount value; and

(f) must not be reproduced, copied, distributed, or published directly or indirectly in any form or by any means for use by an entity other than the credited User, or stored in a data retrieval system, without 7tasker’s prior written permission.

6.2 The User credited with a 7tasker Credits is solely responsible for the security of any 7tasker Credits. Save for the Non-Excludable Conditions, 7tasker will have no liability for any loss or damage to the 7tasker Credits and does not have any obligation to replace 7tasker Credits.
6.3 7tasker will not accept, and may refuse or cancel, any 7tasker Credits, which it reasonably determines in its discretion, have been used in breach of this Agreement or have been forged, tampered with, or are otherwise fraudulent and 7tasker reserves the right to refer any suspected fraudulent activity to relevant law enforcement authorities. In particular, 7tasker Credits, such as promotional coupons, vouchers or codes distributed or circulated without our approval, for example on an internet message board or on a “bargains” website, are not valid for use and may be refused or cancelled.
6.4 7tasker is entitled to any value on 7tasker Credits which is not redeemed before the 7tasker Credits expires or is cancelled by 7tasker.

8. PAYMENT FACILITY

8.1 7tasker uses a Payment Provider to operate the Payment Account.
8.2 In so far as it is relevant to the provision of the Payment Account, the terms at https://razorpay.com/terms/ are incorporated into this Agreement and will prevail over this Agreement to the extent of any inconsistency in relation to the provision of the Payment Account.
8.3 If 7tasker changes its Payment Provider You may be asked to agree to any further additional terms with those providers. If you do not agree to them, you will be given alternative means of payment.

10. VERIFICATION & BADGES

10.1 7tasker may use Identity Verification Services.
10.2 You agree that 7tasker Identity Verification Services may not be fully accurate as all 7tasker Services are dependent on User-supplied information and/or information or Verification Services provided by third parties.
10.3 You are solely responsible for identity verification and 7tasker accepts no responsibility for any use that is made of an 7tasker Identity Verification Service.
10.4 7tasker Identity Verification Services may be modified at any time.
10.5 The 7tasker Platform may also include a User-initiated feedback system to help evaluate Users.
10.6 7tasker may make Badges available to Taskers. The available Badge can be requested by the Tasker via the 7tasker Platform and arranged on behalf of the Tasker and issued by 7tasker, for a fee. Obtaining Badges may be conditional upon the provision of certain information or documentation by the Tasker and determined by 7tasker or a third-party verifier which shall be governed by its terms.
10.7 You acknowledge that Badges are point in time checks and may not be accurate at the time it is displayed. You acknowledge that to the extent You relied on a Badge in entering into a Task Contract, you do so aware of this limitation. You should seek to verify any Badge with the Tasker prior to commencing the task.
10.8 It remains the Tasker’s responsibility to ensure that information or documentation it provides in obtaining a Badge is true and accurate and must inform 7tasker immediately if a Badge is no longer valid.
10.9 7tasker may, at its discretion, issue Badges to Taskers for a fee.
10.10 The issue of a Badge to a Tasker remains in the control of 7tasker and the display and use of a Badge is licensed to the Tasker for use on the 7tasker Platform only. Any verification obtained as a result of the issue of a Badge may not be used for any other purpose outside of the 7tasker Platform.
10.11 7tasker retains the discretion and right to not issue, or remove without notice, a Badge if You are in breach of any of the terms of this Agreement, the Badge has been issued incorrectly, obtained falsely, has expired, is no longer valid or for any other reason requiring its removal by 7tasker.

11. COVID-19 VACCINATION BADGES

User Obligations

11.1 For a COVID-19 vaccination badge (Covid Badge) to be added to your 7tasker user profile, You must provide 7tasker with a copy of your government issued COVID-19 vaccination documentation (Covid Documentation). By providing the Covid Documentation for assessment, you represent and warrant to 7tasker that the Covid Documentation is genuine and was issued to you by the relevant federal or state government authority. You also represent and warrant that all information you provide in relation to the Covid Badge verification process is true, accurate, and not misleading, deceptive, or fraudulent in any manner. If you provide any data that is not true and accurate or is misleading, deceptive, or fraudulent you may be barred from using the 7tasker platform in future.

Consent to Process Data

11.2 By submitting your personal information or otherwise using the 7tasker platform or presenting a Covid Badge on your profile, you consent to the use, processing and storage of your personal information, including sensitive medical data provided, in accordance with these terms and conditions. You expressly acknowledge that 7tasker may provide your personal information to any third-party service provider contracted for the purposes of assessing your data. 7tasker (and its third-party processors) may store your personal information for the duration of your period as a User of the 7tasker platform and up to 6 months after you terminate your profile on the platform.

Assessment Process

11.3 7tasker (or its third party processors) will assess the Covid Documentation provided by a User and verify that:
- the Covid Documentation is consistent in form and content with certificates then being issued by the relevant federal or state government authority.
- the name on the Covid Documentation matches the name of the User (Customer or Tasker) recorded on the 7tasker platform.
7tasker will take no other steps to verify the validity of the Covid Documentation. Once this information is verified the Covid Badge will be issued. The Covid Badge is evidence that 7tasker has carried out the above steps only. 7tasker gives no warranty or representation that the Covid Documentation has been properly issued or is otherwise current and valid, or that the User has been vaccinated.
11.4 You understand and agree that individual Users (Customers or Taskers) are solely responsible for the accuracy of the information they provide and 7tasker does not undertake investigations in relation to Users’ vaccination status. You further understand and agree that it is solely your responsibility to verify the vaccination status of any User (Customer or Tasker) you may come in contact with during the course of a Task, whether or not they have a Covid Badge. You expressly release, indemnify and hold harmless 7tasker and its associates and its third-party processors from any and all loss, liability, injury, death, damage, or costs arising or in any way related to the Covid status of a User in relation to any services provided or acquired through the 7tasker platform.

Disclaimer

11.5 USERS OF THE PLATFORM ACKNOWLEDGE THAT THE ONLY STEPS 7TASKER HAS TAKEN TO ASSESS THE VERACITY OF THE COVID DOCUMENTATION ARE AS SET OUT ABOVE. CONSEQUENTLY, THE ISSUE OF A COVID BADGE TO A USER (CUSTOMER OR TASKER) BY 7TASKER MAY NOT BE RELIED UPON AS VERIFICATION THAT THE USER HAS VALID COVID DOCUMENTATION ISSUED BY A RELEVANT GOVERNMENT AUTHORITY OR IS VACCINATED. 7TASKER EXPRESSLY DISCLAIMS ANY LIABILITY FOR ANY LOSS OR DAMAGE INCURRED BY A USER OF THE PLATFORM IN RELIANCE ON THE COVID BADGE OTHER THAN AS EXPRESSLY CONTEMPLATED BY THESE TERMS AND CONDITIONS.

12. INSURANCE

12.1 7tasker offers its Users in India only an opportunity to obtain insurance for certain Task Contracts. All such insurance will be offered by a third party. Any application and terms and conditions for such third-party insurance will be displayed on the 7tasker website when they are available. 7tasker confirms that all insurance policies are Third Party Services and governed by further terms set out for Third Party Services.
12.2 7tasker does not represent that any insurance it acquires or which is offered via the 7tasker Platform is adequate or appropriate for any particular User.
12.3 Each User must make its own enquiries about whether any further insurance is required and Taskers remain responsible for ensuring that they have, and maintain, sufficient insurance to cover the Services provided to other Users of the 7tasker Platform.
12.4 7tasker may also take out other insurance itself and that insurance may at 7tasker’s option extend some types of cover to Users. 7tasker reserves the right to change the terms of its insurance policies with the third-party insurance providers at any time. A summary of the policies is available on the 7tasker website and the policy details can be requested via 7tasker. Users are responsible for familiarising themselves with these details.
12.5 You acknowledge and agree that in the event that a claim is made relating to any services performed and/or goods provided by a Tasker, and the insurance taken out by 7tasker (if any) responds to that claim then this clause applies. If a claim is made against a Tasker, 7tasker may (provided that the Tasker consents) elect to make a claim under any applicable policy and if the claim is successful, 7tasker reserves its right to recover any excess or deductible payable in respect of the claim from the Tasker. Where 7tasker makes a claim and the insurer assesses that the Tasker is responsible, 7tasker is entitled to rely on that assessment. If You do not pay any excess due under this clause, 7tasker may also elect to set this amount off some or all of the excess paid by it against future moneys it may owe to You.

12.6 You acknowledge and agree that in the event that a claim is made relating to any services performed and/or goods provided by a Tasker, and the insurance taken out by 7tasker (if any) does not respond to the claim or the claim is below the excess payable to the insurer, then this clause applies. 7tasker may elect to reject or pay an amount to settle a claim not covered by 7tasker’s own insurance policies. To the extent that the Tasker was or would be liable for the amount of the claim, if 7tasker elects to pay an amount to settle the claim the amount paid by 7tasker may be recovered by 7tasker from the Tasker. 7tasker may also elect to set this amount off against future moneys it may owe to the Tasker.

14. LIMITATION OF LIABILITY

Please see Your Country Specific Terms for the applicable exclusions and limitations of liability.

15. PRIVACY

15.1 Third Party Service providers will provide their service pursuant to their own Privacy Policy. Prior to acceptance of any service from a third party, you must review and agree to their terms of service including their privacy policy.
15.2 7tasker will endeavour to permit you to transact anonymously on the 7tasker Platform. However, in order to ensure 7tasker can reduce the incidence of fraud and other behaviour in breach of the Community Guidelines, 7tasker reserves the right to ask Users to verify themselves in order to remain a User.

16. MODIFICATIONS TO THE AGREEMENT

16.1 7tasker may modify this Agreement or the Policies (and update the 7tasker pages on which they are displayed) from time to time. Where 7tasker make material modifications, we will send notification of such modifications to Your 7tasker account or advise You the next time You login.
16.2 When You actively agree to amended terms (for example, by clicking a button saying “I accept”) or use the 7tasker Platform in any manner, including engaging in any acts in connection with a Task Contract, the amended terms will be effective immediately. In all other cases, the amended terms will automatically be effective 30 days after they are initially notified to You.
16.3 If You do not agree with any changes to this Agreement (or any of our Policies), You must either terminate your account or You must notify 7tasker who will terminate Your 7tasker account, and stop using the 7tasker Service.

17. NO AGENCY

17.1 No agency, partnership, joint venture, employee-employer or other similar relationship is created by this Agreement. In particular, You have no authority to bind 7tasker, its related entities or affiliates in any way whatsoever. 7tasker confirms that all Third-Party Services that may be promoted on the 7tasker Platform are provided solely by such Third Party Service providers. To the extent permitted by law, 7tasker specifically disclaims all liability for any loss or damage incurred by You in any manner due to the performance or non-performance of such Third-Party Service.

18. NOTICES

18.1 Except as stated otherwise, any notices must be given by registered ordinary post or by email, either to 7tasker’s contact address as displayed on the 7tasker Platform, or to 7tasker Users’ contact address as provided at registration. Any notice shall be deemed given:

(a) if sent by email, 24 hours after email is sent, unless the User is notified that the email address is invalid or the email is undeliverable, and

(b) if sent by pre-paid post, three Business Days after the date of posting, or on the seventh Business Day after the date of posting if sent to or posted from outside the jurisdiction in which You have Your 7tasker Platform account.

18.2 Notices related to performance of any Third Party Service must be delivered to such third party as set out in the Third Party Service provider’s terms and conditions.

19. MEDIATION AND DISPUTE RESOLUTION

19.1 7tasker encourages You to try and cooperate with the other User to try and make a genuine attempt to resolve disputes (including claims for returns or refunds) with other Users directly. Accordingly, You acknowledge and agree that 7tasker may, in its absolute discretion, share Your information with other parties involved in the dispute.
19.2 7tasker may elect to assist Users resolve disputes. Any User may refer a dispute to 7tasker. You must co-operate with any investigation undertaken by 7tasker. 7tasker reserves the right to make a final determination (acting reasonably) based on the information supplied by the Users and direct the Payment Provider to make payment accordingly. You may raise your dispute with the other User or 7tasker’s determination in an applicable court or tribunal.
19.3 7tasker has the right to hold any Agreed Price that is the subject of a dispute in the Payment Account, until the dispute has been resolved.
19.4 7tasker may provide access to a Third Party Dispute Service. If such a service is provided, either party may request the other party to submit to the Third Party Dispute Service if the parties have failed to resolve the dispute directly. Terms and conditions for the Third-Party Dispute Service will be available on request. The Third-Party Dispute Service is a Third Party Service and Users are responsible for paying any costs associated with the Third Party Dispute Service in accordance with the Third Party Dispute Service terms and conditions.
19.5 Disputes with any Third Party Service provider must proceed pursuant to any dispute resolution process set out in the terms of service of the Third Party Service provider.
19.6 If You have a complaint about the 7tasker Service please contact us here.
19.7 If 7tasker provides information about other Users to You for the purposes of resolving disputes under this clause, You acknowledge and agree that such information will be used only for the purpose of resolving the dispute (and no other purpose) and that you will be responsible and liable to 7tasker for any costs, losses or liabilities incurred by 7tasker in relation to any claims relating to any other use of information not permitted by this Agreement.

20. TERMINATION

20.1 Either You or 7tasker may terminate your account and this Agreement at any time for any reason.
20.2 Termination of this Agreement does not affect any Task Contract that has been formed between 7tasker Users.
20.3 Sections 4 (Fees), 13 (Limitation of Liability) and 18 (Mediation and Dispute Resolution) and any other terms which by their nature should continue to apply, will survive any termination or expiration of this Agreement.
20.4 If Your account or this Agreement are terminated for any reason then You may not without 7tasker’s consent (in its absolute discretion) create any further accounts with 7tasker and we may terminate any other accounts You operate.

21. GENERAL

21.1 This Agreement is governed by the laws specified in Your Country Specific Terms.
21.2 The provisions of this Agreement are severable, and if any provision of this Agreement is held to be invalid or unenforceable, such provision may be removed and the remaining provisions will be enforceable.
21.3 This Agreement may be assigned or novated by 7tasker to a third party without your consent. In the event of an assignment or novation the User will remain bound by this Agreement.
21.4 This Agreement sets out the entire understanding and agreement between the User and 7tasker with respect to its subject matter.

Revised 30 November 2023 copyright 7tasker 2011-2023

APPENDIX A:

MODEL TASK CONTRACT

The terms used in this Task Contract have the meaning set out in the 7tasker Glossary. A Task Contract is created in accordance with the 7tasker Agreement. Unless otherwise agreed, the Poster and the Tasker enter into a Task Contract on the following terms:

1 COMMENCEMENT DATE AND TERM
- 1.1 The Task Contract is created when the Poster accepts the Tasker’s Offer on a Posted Task to provide Services.
- 1.2 The Task Contract will continue until terminated in accordance with clause 7.
2 SERVICES
- 2.1 The Tasker will perform Services in a proper and workmanlike manner.
- 2.2 The Tasker must perform the Services at the time and location agreed.
- 2.3 The parties must perform their obligations in accordance with any other terms or conditions agreed by the parties during or subsequent to the creation of the Task Contract.
- 2.4 The parties acknowledge that the Task Contract is one of personal service where the Poster selected the Tasker to perform the Services. Therefore, the Tasker must not subcontract any part of the Services to any third party without the Poster’s consent.
- 2.5 The Tasker always remains responsible and liable to the Poster for any acts or omissions of a subcontractor as if those acts or omissions had been made by the Tasker.
3 WARRANTIES
- 3.1 Each party warrants that the information provided in the creation of the Task Contract is true and accurate.
- 3.2 The Tasker warrants that they have (and any subcontractor has) the right to work and provide Services and hold all relevant licences in the jurisdiction where the Services are performed.
4 PAYMENT OR CANCELLATION
- 4.1 Upon the creation of the Task Contract, the Poster must pay the Agreed Price into the Payment Account.
- 4.2 Upon the Services being completed, the Tasker will provide notice on the 7tasker Platform.
- 4.3 The Poster will be prompted to confirm the Services are complete. If the Tasker has completed the Services in accordance with clause 2, the Poster must use the 7tasker Platform to release the Tasker Funds from the Payment Account.
- 4.4 If the parties agree to cancel the Task Contract, or the Poster is unable to contact the Tasker to perform the Task Contract, the Tasker Funds will be dealt with in accordance with the User’s 7tasker Agreement.
- 4.5 In the event that a Task:
  - (a) has been assigned for 30 days; and
  - (b) is inactive for 7 days beyond the due date for that Task (i.e. inactive means where there has been no communication between the parties through the 7tasker Platform or the Task has not been subject to any reschedule request), the Task will be automatically cancelled, and the Task Payment will be returned to the Customer, and the Connection Fee will be retained by 7tasker.
5 LIMITATION OF LIABILITY
- 5.1 Except for liability in relation to a breach of a Non-excludable Condition, the parties exclude all Consequential Loss arising out of or in connection to the Services, and any claims by any third person, or the Task Contract, even if the party causing the breach knew the loss was possible or the loss was otherwise foreseeable.
- 5.2 Subject to any insurance or agreement to the contrary, the liability of each party to the other except for a breach of any Non-Excludable Condition is capped at the Agreed Price.
6 DISPUTES
- 6.1 If a dispute arises between the parties, the parties will attempt to resolve the dispute within 14 days by informal negotiation (by phone, email or otherwise).
- 6.2 If the parties are unable to resolve the dispute in accordance with clause 6.1, either party may refer the dispute to 7tasker and act in accordance with clause 18 of the 7tasker Agreement.
7 TERMINATION OF CONTRACT

The Task Contract will terminate when:

(a) the Services are completed and the Agreed Price is released from the Payment Account;

(b) a party is terminated or suspended from the 7tasker Platform, at the election of the other party;

(d) notified by 7tasker in accordance with the party’s 7tasker Agreement.

8 APPLICATION OF POLICIES

The parties incorporate by reference the applicable Policies.

9 GOVERNING LAW

The Task Contract is governed by the laws of the jurisdiction where the Posted Task was posted on the 7tasker Platform.

Revised 30 November 2023 copyright 7tasker 2011 – 2023

APPENDIX B:

7tasker Glossary

“Agreement” means the most updated version of the agreement between 7tasker and a User.

“Agreed Price” means agreed price for Services (including any variation) paid into the Payment Account made by the Poster but does not include any Service Fees or other costs incurred by the Tasker when completing Services which the Poster agrees to reimburse.

“7tasker”, “we” “us” or “our” means the legal entity prescribed in Your Country Specific Terms.

“7tasker Badge” means a badge that may be issued to a User based on the User meeting certain qualifications or other thresholds, including Verification Icons, as determined and set by 7tasker.

“7tasker Credits” means the physical or virtual card, coupon, voucher, code or a discount or refund provided as an account credit (, which includes payment returns of the Agreed Price (in the context of a cancellation of a Task Contract)) or anything else identified or described as ‘7tasker Credit’ in this Agreement, for use on the 7tasker Platform.

“7tasker Platform” means the 7tasker website at https://7tasker.com/, 7tasker smartphone app, and any other affiliated platform that may be introduced from time to time.

“7tasker Service” means the service of providing the 7tasker Platform, which for the avoidance of doubt, includes any features available on the 7tasker Platform for Users, such as payment processing functionality.

“Badge” means an 7tasker Badge and Verification Icon.

“Business Day” means a day on which banks are open for general business in the jurisdiction where Users have their 7tasker Platform account, other than a Saturday, Sunday or public holiday.

“Business Partner Contract” means a contract between a Business Partner and a Tasker to perform Business Services.

“Business Partner” means the business or individual that enters into an agreement with 7tasker to acquire Business Services.

“Business Services” means Services provided by a Tasker to a Business Partner acquired for the purpose of on selling to a third party (such as the Business Partner’s customer).

“Cancellation Fee” means (for Users operating in Australia and the United Kingdom only):

the Connection Fee paid by the Poster if the Poster is responsible for the cancellation; or
an amount equal to the Connection Fee for the applicable Task Contract, payable by the Tasker if the Tasker is responsible for the cancellation.

“Connection Fee” means the fee payable by the Poster to 7tasker as consideration for the 7tasker Services (separate to the Agreed Price) which is displayed to a Poster prior to entering into each Task Contract.

“Consequential Loss” means any loss, damage or expense recoverable at law:

(a) other than a loss, damage or expense that would be suffered or incurred by any person in a similar situation to the person suffering or incurring the loss, damage or expense; or

(b) which is a loss of:

a. opportunity or goodwill;

b. profits, anticipated savings or business;

c. data; or

d. value of any equipment, and any costs or expenses incurred in connection with the foregoing.

“Country Specific Terms” means those terms set out in Appendix B.

“Customer” means a User that uses the 7tasker Platform to search for particular Services.

“Fees” means all fees payable to 7tasker by Users including the Service Fee.

“Identity Verification Services” means the tools available to help Users verify the identity, qualifications or skills of other Users including mobile phone verification, verification of payment information, References, integration with social media, 7tasker Badges and Verification Icons.

“Non-excludable Condition” means any implied condition, warranty or guarantee in a contract, the exclusion of which would contravene the law or cause any part of the contract to be void. Further detail on the Non-excludable Conditions for consumers in the United Kingdom and in Ireland is set out in the relevant Your Country Specific Terms.

“Offer” means an offer made by a Tasker in response to a Posted Task to perform the Services.

“Payment Account” means the account operated by the Payment Provider.

“Payment Provider” means an entity appointed by 7tasker that manages and operates the Payment Account including accepting payments from and making payments to Users.

“Personal Information” has the same meaning as described in Your Country Specific Terms.

“Policies” means the policies posted by 7tasker on the 7tasker Platform, including but not limited to the Community Guidelines.

“Poster” means a User that uses the 7tasker Platform to search for particular Services.

“Posted Task” means the Poster’s request for Services published on the Platform (including via Search Assist), and includes the deadline for completion, price and description of the Services to be provided.

“Reference” means a feature allowing a User to request other Users to post a reference on the 7tasker Platform endorsing that User.

“Service Fee” means the Connection Fee and the Tasker Service Fee.

“Services” means the services to be rendered as described in the Posted Task, including any variations or amendments agreed before or subsequent to the creation of a Task Contract.

“Task Contract” means the separate contract which is formed between a Poster and a Tasker for Services. In the absence of, or in addition to, any terms specifically agreed, the model terms of which are included in Appendix A to the Agreement apply to Task Contracts.

“Tasker” means a User who provides Services to Posters.

“Tasker Funds” means the Agreed Price less the Tasker Service Fee.

“Tasker Listing” means a page published by a Tasker, containing details (including prices) of a service they are willing to provide to Posters.

“Tasker Service Fee” means the fee payable by the Tasker to 7tasker as consideration for the 7tasker Services (and comprised as part of the Agreed Price) displayed to a Tasker prior to entering into each Task Contract.

“Third Party Dispute Service” means a third party dispute resolution service provider used to resolve any disputes between Users.

“Third Party Service” means the promotions and links to services offered by third parties as may be featured on the 7tasker Platform from time to time.

“User” or “You” means the person who has signed up to use the 7tasker Platform, whether as the Customer, Poster, Tasker, or otherwise.

“Verification Icons” means the icons available to be displayed on a User’s profile and any such posts on the 7tasker Platform to confirm details such as a User’s qualification, license, certificate or other skill. Rules of Interpretation: In the 7tasker Agreement and all Policies, except where the context otherwise requires:

(a) the singular includes the plural and vice versa, and a gender includes other genders;

(b) another grammatical form of a defined word or expression has a corresponding meaning;

(c) a reference to a document or instrument includes the document or instrument as novated, altered, supplemented or replaced from time to time;

(d) the applicable currency shall be the currency specified in Your Country Specific Terms;

(e) a reference to a person includes a natural person, partnership, body corporate, association, governmental or local authority or agency or other entity;

(f) a reference to a statute, ordinance, code or other law includes regulations and other instruments under it and consolidations, amendments, re-enactments or replacements of any of them;

(g) the meaning of general words is not limited by specific examples introduced by including, for example or similar expressions;

(h) headings are for ease of reference only and do not affect interpretation;

(i) any agreement, representation, warranty or indemnity in favour of two or more parties (including where two or more persons are included in the same defined term) is for the benefit of them jointly and severally; and

(j) a rule of construction does not apply to the disadvantage of a party because the party was responsible for the preparation of this agreement or any part of it.

Rules of Interpretation:

In the 7tasker Agreement and all Policies, except where the context otherwise requires: